Travel & Tourism Management (Diploma + IATA)

How you will benefit?

• Make appropriate travel arrangements and reservations
• Calculate and quote appropriate air fares
• Complete international travel documents in accordance with the applicable IATA rules and procedures
• Answer customers' queries, quote rates and supplements, explain conditions and book tour products
• Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
• Understand the role of information technology – Global Distribution Systems and the Internet
• Travel Agencies that hire employees who hold the IATA-UFTAA International Travel and Tourism
• Handle all major aspects of the travel agency business
• Provide accurate advice to clients on major tourist destinations
• Produce customised and international inclusive tours
• Sell international business, incentive and conference travel arrangements
• Construct complex fares and routings by applying advanced IATA fare construction principles; issue and re-issue tickets and other documents for all types of international journeys
• Familiarise yourself with common national requirements, IATA's Regulations and the role of the National Travel Agents' Associations
• Learn effective selling skills
• Understand the Billing and Settlement System to give your travel operation a distinct operational advantage