Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.

By completing this diploma you will be able to:

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  Identify and provide advice on popular destination countries.
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  Advise on modes of transportation, accommodation, and tour products.
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  Apply IATA resolutions to your travel business and activities.
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  Prospect new and existing customers and counter sales objections.
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  Construct complex itineraries and manage changes to ticketed journeys.

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